frequently asked questions
getting started
equiprove is an online platform that helps people, organisations and clubs manage trusted horse, member and participation information in one place.
Instead of every organisation keeping separate spreadsheets, paper records or disconnected systems, equiprove helps connect the right people to the right records.
Your organisation may be using equiprove to manage things like memberships, horse registrations, breeding records, event participation, payments or verified horse information.
If your organisation has invited you to use equiprove, it means they are starting to manage some of their records through the platform.
Yes, if you have not used equiprove before, you will need to create an account.
This gives you your own login and allows equiprove to connect you to the correct organisation, membership or horse records.
Use the email address your organisation already has on file for you, unless they have asked you to update it first.
This helps equiprove match you to your existing member record.
For example, if your breed society, club or association already has your Gmail address on file, use that same Gmail address when you sign up.
You may not automatically connect to your existing membership or records.
That does not mean your records are lost. It just means your account may need to be checked and linked manually by the organisation.
When you first log in, equiprove may ask you to complete some basic setup steps.
This may include confirming your name, email, contact details, organisation connection.
Your organisation may also ask you to complete extra steps depending on what they use equiprove for.
Not always.
Creating an equiprove account gives you access to the platform.
Becoming a member of an organisation is separate and depends on that organisation’s own membership rules, fees and approval process.
For example, you may have an equiprove account, but still need to join or renew with a breed society, club or association.
accounts, emails & organisation access
Use the email address your organisation currently has on file, unless they ask you to update it before migration. This helps equiprove connect you to the correct member record.
Yes. Your equiprove profile can connect to multiple organisations, but each organisation controls its own membership and access rules.
Role-based access, such as president, secretary, registrar or admin access, belongs to the organisation role. It can be transferred or revoked when the person holding that role changes.
Your personal profile and organisation access are managed separately. Organisations can only access the information and permissions relevant to their relationship with you.
horses & records
A horse profile is the horse’s record in equiprove.
It may include things like the horse’s name, breed, sex, colour, microchip, registration numbers, owner details, breeder details, pedigree, documents, photos and participation history.
A horse profile helps keep important information about that horse in one place.
This makes it easier for owners, breeders, organisations, clubs and entry systems to check details without relying on old emails, paper forms or messy spreadsheets!
Yes, in many cases you can add a horse yourself.
Your organisation may then check or verify certain details before they become official on that horse’s profile.
If your horse is already in equiprove, you may be able to request to connect to that horse’s profile.
equiprove is designed to avoid creating duplicate records for the same horse.
A horse profile may include names, breed, sex, colour, microchip, registration numbers, pedigree, breeder details, owner or keeper details, documents, photos and participation history.
Horses often have more than one name, such as a paddock name, competition name, breed society name or racing name. equiprove can record these different names so the horse can be recognised across organisations and systems.
Yes. One horse profile can connect to multiple organisation records.
For example, a horse may have a breed registration, a performance registration, competition results and ownership or transfer records connected to different clubs, societies or federations.
Each organisation still controls the records, rules and decisions that belong to them. equiprove helps connect and organise the information, but it does not override an organisation’s authority.
Verified means certain information has been checked by an authorised person or organisation.
For example, a breed society may verify breeding details, while a vet may verify a microchip number and identity document.
equiprove can help record and manage ownership information, but ownership depends on the evidence provided and the rules of the relevant organisation.
Some ownership updates may require documents, approval or verification before they are accepted.
Yes.
Documents may include historical registration papers, DNA results, service certificates, transfer forms, vet reports, identification photos or other supporting evidence.
Some details may be updateable by you. Other details may need to be corrected, reviewed or approved by the organisation responsible for that record.
If something looks wrong, contact the organisation that manages that part of the horse’s record.
Not necessarily.
Some information may stay private, some may be shared only with organisations you are connected to and some may be public if needed for registries, verification, sales or participation.
Public visibility depends on your settings and the organisation’s rules.
verification & trust
Verified means information has been checked by an authorised person, organisation or trusted process.
Verification is controlled by the organisation responsible for that record.
equiprove does not let every user change official information. Different people have different access depending on their role, permissions and the organisation’s rules.
equiprove provides the system for collecting, connection, curating and distributing information.
The organisation responsible for the record makes the final decision about what is accepted, verified or corrected.
Yes.
Some information may be entered by a user before it has been checked. This may appear as declared, pending, submitted or unverified, depending on the workflow.
That helps everyone see the difference between information that has been provided and information that has been officially checked.
Verification helps reduce duplicate records, incorrect details and repeated paperwork.
It gives organisations, owners, breeders and clubs more confidence that the information they are using is accurate, current and connected to the right horse or person.
privacy & data sharing
Only people or organisations with the right access can see your information.
What they can see depends on your relationship with that organisation, your permissions and the organisation’s rules.
No.
Most information is private or only visible to the relevant organisation. Some information may be made public if it is needed for things like public registries, horse profiles, verification, sale listings or event participation.
No.
Organisations only see the information relevant to their relationship with you.
For example, a breed society does not automatically see everything connected to your performance club and a club does not automatically control your breed records.
Each organisation controls the records, rules and access for its own tenancy.
equiprove provides the platform, but the organisation remains responsible for the information it manages.
In many cases, yes.
Some details can be updated by you. Other details may need to be checked or approved before they change in an official organisation record.